{"version":"1.0","provider_name":"bookingkit","provider_url":"https:\/\/bookingkit.com\/fr\/","title":"Le point sur la gestion des retours n\u00e9gatifs - bookingkit","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"g1uuOq5wck\"><a href=\"https:\/\/bookingkit.com\/fr\/blog\/la-gestion-des-retours-negatifs\/\">Le point sur la gestion des retours n\u00e9gatifs<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/bookingkit.com\/fr\/blog\/la-gestion-des-retours-negatifs\/embed\/#?secret=g1uuOq5wck\" width=\"600\" height=\"338\" title=\"\u00ab\u00a0Le point sur la gestion des retours n\u00e9gatifs\u00a0\u00bb &#8212; bookingkit\" data-secret=\"g1uuOq5wck\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/bookingkit.com\/wp-content\/uploads\/2018\/07\/Screenshot-2021-09-15-at-08.48.04.png","thumbnail_width":806,"thumbnail_height":303,"description":"Il peut \u00eatre difficile de s'en occuper et m\u00eame s'il s'agit d'un th\u00e8me sensible, il est important d'apprendre \u00e0 g\u00e9rer correctement les plaintes, les mauvaises \u00e9valuations et les retours n\u00e9gatifs. Bookingkit vous montre \u00e9tape par \u00e9tape comment g\u00e9rer les retours n\u00e9gatifs."}