Data Protection Policy for End Consumers
Data protection policy, 5.05.2023
Preamble
The purpose of this privacy policy is to inform you of how we process your personal data. We are aware of the significance that the processing of personal data has for the user and we therefore adhere to all relevant legal requirements in this respect. Protecting your privacy is therefore of utmost significance to us. This is why we always adhere to legislation concerning data protection as a standard business practice.
Contact
bookingkit GmbH
represented by the Managing Director Lukas C.C. Hempel
Data protection department
Sonnenallee 223
12059 Berlin
Or dataprotection@bookingkit.de
Data protection officer
We have appointed ePrivacy GmbH to assume the role of data protection officer
ePrivacy GmbH
represented by Prof. Christoph Bauer
Große Bleichen 21
20354 Hamburg
You can contact our data protection officer on datenschutz@eprivacy.eu
Personal Data
Personal data is all information concerning personal and factual circumstances of a specific or identifiable person. This includes information and details such as your name, your address or other postal address, telephone number or email address.
We store the following data:
- Name
- Address
- Date of Birth
- Email address
- Cookies
- Time stamp
- Payment method
- Payment data for direct debits
Legal Basis
The processing of your data takes place on the following legal basis:
- Article 6, para 1 b) of the GDPR with regard to services which you use in order to execute a contract with you
- Article 6, para 1 c) of the GDPR for the fulfilment of legal obligations
- Article 6, para 1 f) of the GDPR (see below) for other aspects, particularly for statistical data and online identifiers on the basis of legitimate interests
Legitimate Interests
When processing your data, we are pursuing the following legitimate interests:
- Improving our range of services
- Analysis of user behaviour on the website (user data is not personalised and IP addresses are anonymised) for the purposes of improving the user experience on the website and for acquiring new customers
- Protection from misuse
Data Sources
We receive the data described above from you when you complete a booking. The online data is submitted from your browser while you create a booking.
Data Transfer in Third Countries
Data transfer occurs to third countries outside the European Union. This takes place on the basis of legally defined contractual regulations which are intended to safeguard an appropriate level of protection for your data and which you are able to review upon request
Storage Duration
We will save your data if you have consented to your data being processed. It will be saved up until you revoke your consent.
we require the data to execute a contract. It will be saved for as long as the contractual relationship with you exists or the legal retention periods still apply. We are using the data on the basis of a justified interest. It will be saved for as long as your interest in its deletion or anonymisation does not take precedence over the justified interest.
Purpose of Use
We only gather data when and for the purpose for which you have provided us with the data and of the quantity required for this purpose, within the scope of a booking.
Data Security
We have taken extensive technical and organisational measures to secure your data against possible risks, such as unauthorised access, unauthorised disclosure, modification or distribution as well as loss, destruction or misuse.
In order to protect your personal data from unauthorised access by third parties when it is being transferred, we safeguard data transfer using SSL encryption. This is a standardised encryption method for online services, specifically designed for the web.
Cookies
Cookies are small data files which your browser places on your device in a directory intended for this purpose. These cookies can determine if you have already visited a website. Most browsers accept cookies automatically. You can set up your browser in such a way that no cookies can be saved or so that your explicit agreement is required before a cookie is saved. In addition, you can also delete cookies which are already in place at any time. Please note that deactivating cookies may restrict the functionality of our website.
We use cookies that assure that in every step of the check out process the information of the last step is stored. Additionally, we use cookies for A/B testing to identify which version of a checkout a consumer has seen while booking. This allows us to anlyze for example which checkout design is preferred by consumers overall.
Web Analysis
We, along with almost all website operators, use analysis tools in the form of tracking software in order to determine the frequency of use and the number of users of our website.
In order to optimise this website and our services on offer, we use Google Analytics, a Web analysis service of Google Inc (“Google”). Google Analytics uses text files known as “cookies’, which are stored on your computer and which allow an analysis of your use of the website to be made. The information generated by the cookie about your use of this website (including your IP address) is sent to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other states which are party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities for the website operators and to provide other services related to website activity and internet usage to the website operator. The IP address provided as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being saved on your computer by selecting a corresponding setting on your browser software; however, we would like to point out that in this case you may not be able to fully use all of the functions of this website.
In addition, you can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and can prevent Google from processing this data by going to the following link and downloading and installing the browser plug-in: tools.google.com/dlpage/gaoptout? hl = en. As an alternative to the browser add-on or to use with browsers on mobile devices, please click this link to prevent Google Analytics from recording your information when you visit this website in the future(the opt-out will only work in this browser and only for this domain). An opt-out cookie will then be stored on your device. If you delete your cookies in this browser, you will have to click on this link once again. You can find further information on this topic at tools.google.com/dlpage/gaoptout?hl=de and under www.google.com/intl/de/analytics/privacyoverview.html (general information on Google Analytics and data protection).
Third Party Services
We do not disclose any personal data to third parties. An exception to this policy is when we share information with the service partners of bookingkit GmbH who require data to be transferred and internal tools to process orders. A full list can be found here under the heading of “End Customers”: https://bookingkit.com/legaldocuments-dpa-list/
Rights of Affected Individuals
- Right to information, correction, cancellation, complaints, deletion and blocking.
- You have the right to ask us for information on how and why your personal data is processed by us. You also have the right to request that your personal data be corrected or completed.
- Under certain circumstances, you have the right to demand that your personal data be deleted.
- Under certain circumstances, you have the right to demand that your personal data be deleted.
- You can retract your consent for your data to be processed and used completely or partially at all times with future effect.
- You have the right to receive your personal data in a commonplace, structural and machine-readable format.
- If questions, comments and complaints and requests for information arise in connection with our data protection statement and the processing of your personal data, you may also write to our Data Protection Officer.
- You also have the right to make a complaint at the relevant supervisory body if you are of the opinion that personal data affecting you is being handled in a manner which breaches legal provisions.
Contact Options
You can contact us in the following ways:
bookingkit GmbH
Abteilung Datenschutz
Sonnenallee 223
12059 Berlin
dataprotection@bookingkit.de
Requirement or obligation to make data available
Provided this is not expressly indicated when the data is collected, it is not necessary or obligatory to provide data.
Version of this data protection policy
5.05.2023
We reserve the right to amend this data protection policy at any time with future effect.