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IMPORTANT NOTES

Only the original German-language version of this Data Protection Policy is legally binding. The English translation is provided for information purposes only.

Preamble

The purpose of this data protection policy is to inform you of how we process your personal data. We are aware of the significance of processing personal data for the user and we therefore adhere to all relevant legal provisions in this respect. Protecting your privacy is therefore of utmost significance to us. This is why we always adhere to legislation concerning data protection as a matter of course

1. Name & Contact Details of the Controller

bookingkit GmbH

represented by Managing Director Lukas C. C. Hempel

Data Protection Department

Sonnenallee 223

12059 Berlin

Or dataprotection@bookingkit.de

2. Data protection officer

We have appointed ePrivacy GmbH in the role of

External Data Protection Officer

ePrivacy GmbH

represented by Prof. Dr. Christoph Bauer

Burchardstraße 14

20095 Hamburg

For all requests concerning the security of your data, please contact our data protection officer at dataprotection@bookingkit.de

If you have a particularly sensitive request, please contact our data protection officer by postal mail, as communication by email can always be flawed by security vulnerabilities.

3. Categories of Data Subjects

This policy covers bookingkit Customers, Website Visitors and Prospects. These types of people are defined as follows:

bookingkit customers are providers of tours, attractions & activities (Experiences) to the End Customers. When referring to bookingkit customers, we also refer to these customers’ clerical workers, trainees, industrial employees, employees, interns or anyone the customer may give access to bookingkit software.

Website visitors are visitors of the bookingkit website https://bookingkit.com/.

Prospects are potential customers of bookingkit that are in contact with bookingkit. When referring to Prospects, individuals may include these customers’ clerical workers, trainees, industrial employees, employees, interns or anyone the customer has interacted with at bookingkit.

4. Personal data

Personal data encompasses all information concerning personal and factual circumstances of a specific or identifiable person. This includes information and details such as your name, your address or other postal address, telephone number, Email address but also online collected data like IP- address or Cookie- IDs. Depending on the affected person, different data is stored.

bookingkit Customers

  • Name
  • Address
  • Email address
  • Telephone no.
  • Your correspondence with us
  • Payment data (such as account number, credit card number, financial institution),
  • Login data
    • Log files containing information about your visit to our website
    • Online identifiers (such as cookie IDs, IP addresses, advertising IDs)
  • Timestamp

Website Visitors & Prospects

  • Name
  • Address
  • Email address
  • Telephone no.
  • Online identifiers (such as cookie IDs, IP addresses, advertising IDs)
  • Timestamp

5.  Legal basis

The processing of your data takes place on the following legal basis:

  • with regard to data which you enter in forms etc. with your consent, Article 6 (1a) of the General Data Protection Regulation (GDPR)
  • with regard to services which you use in order to execute a contract with you, Article 6 (1b) GDPR
  • For the fulfilment of legal obligations, Article 6 (1c) GDPR
  • For other aspects, particularly for statistical data and online identifiers on the basis of justified interests, Article 6 (1f) GDPR (see below)

6. Legitimate Interests

When processing your data, we are working towards the following justified interests:

  • Improvement of our offer
  • Transferring information to providers for the purpose of handling your business in a more efficient or effective way
  • Success analyses of marketing campaigns
  • Analysis of user behaviour on the website and mobile app (user data is not personalised, IP addresses are anonymised) for the purposes of improving the user experience on the website and for acquiring new customers
  • Re-soliciting lost customers
  • Protection the system against misuse
  • Remarketing

7.  Data sources

We receive the data described above from you when you create a user account within the context of contract formation. We also receive data concerning your customers if they book experiences with you. The online data is submitted from your browser or bookingkit mobile app on your mobile device when you register.

8.  Data transfer in third countries

We transfer data to third countries outside the European Union. This takes place on the basis of legally defined contractual regulations which are intended to safeguard an appropriate level of protection for your data and which you are able to consult on request.

9.  Storage duration

We store your data

  • in the manner to which you have consented for as long as you have not withdrawn your consent,
  • if we require the data to execute a contract, for as long as the contractual relationship with you remains in place or legal retention rates are still running,
  • if we are using the data on the basis of a justified interest for as long as your interest in deletion or anonymisation is not predominant.

10. Purpose of use

We only gather data and for the purpose for which you have provided us with the data and of the quantity required for this purpose, e.g. within the scope of a registration

  • For processing contracts with you (including creation and managing the trustee account on your behalf)
  • For corresponding with you
  • In order to provide and improve our service 
  • On quality assurance and statistics
  • For advertising purposes such as the dispatch of our newsletter
  • In order to manage our potential customers

11. Data backup

We have taken extensive technical and organisational measures to back up your data against possible risks such as unauthorised access or unauthorised perusal, modification or distribution as well as loss, destruction or misuse.

In order to protect your personal data from unauthorised access by third parties when it is being transferred, we safeguard data transfer using SSL encryption. This is a standardised encryption process for online services, specifically designed for the web.

12. Cookies

Cookies are small data files which your browser or mobile app places on your device in a directory intended for this purpose. These cookies can determine if you have already visited a website or part of the mobile app. Most browsers accept cookies automatically. You can set up your browser in such a way that no cookies can be saved or that explicit agreement is required prior to saving a cookie. In addition, you can also delete cookies which are already in place at any time. Please note that deactivating cookies may restrict the functionality of our website and mobile app.

We require the cookies for the following purposes: In order for our website and our widget to function smoothly, we need so-called functional cookies. In addition to a secure login and the storage of your login data, these guarantee the basic functions of our website and widget. For optimization purposes we use performance cookies on our website and in our widget. For example, to create statistics or to acquire new customers by placing ads via Google Adwords, Google Display Network. In order to offer you customized content and interest-based advertising, we use personalized cookies that can be set by us or by our third party providers, such as LinkedIn, HubSpot, Facebook, Tripadvisor.

In addition, you have the option to use our cookie preference tool to decline cookies (opt-out option) that are not required to enable core website functions, such as interest-based advertising from bookingkit and our third party service providers that serve interest-based advertising on behalf of bookingkit.

If you do not wish to receive cookies, you may also change your browser settings on your computer or other device that you use to access our services. Most browsers also offer features that allow you to review and delete cookies, including cookies from bookingkit.

As described above, we have divided our cookies into three categories: Technical Cookies, Performance Cookies and Personalized Cookies. The categories mentioned above are explained in more detail below. The following is a classification of the cookies according to groups of the website and the widget, with the duration of a set cookie and the exact description. It should be noted that the table below does not contain individual cookies, but cookies from the same provider with the same category, combined into a cookie group.

We collect technical cookies to enable core site functionalities and provide fast customer service.

Website:

Cookie groupDuration of a set cookieDescription
Demodeskup to 12 monthsDemodesk allows the visitor to arrange a demo in which he can access our calendar to see available dates.
Intercomup to 9 monthsIntercom serves as a communication platform for customer care
between bookingkit and our customers. The user can access his
conversations for 1 week and have data transferred on logged
out pages as long as the session is not intentionally terminated
with ” Intercom (“switch off”), which normally happens when logging out.
Internal Cookies
up to 13 monthsThis cookie remembers that you were shown the cookie preferences and you could reject them by clicking on them.
Google Inc.up to 13 monthsGoogle Tag Manager manages and provides tags for our website.
HubSpot / Cloudflare1 yearUsed by the content network, Cloudflare, to identify trusted web traffic. Provides protection against Distributed-Denial-of-Service attack (DDoS) and other attacks.

bookingkit software:

Cookie groupDuration of a set cookieDescription
Internal Cookiesup to 1 monthThese cookies enable the checkout function and secure the shopping cart when you log in again. In order to improve the service to the end customer, user experience and usability are tracked anonymously.

Performance Cookies we collect to optimize the user experience on our website (i.e. we collect statistics and allow you to post comments)

Website:

Cookie groupDuration of a set cookieDescription
Internal Cookiesup to 24 monthsJavaScript API for handling browser cookies used by bookingkit Website CRM to manage cookies. This cookie stores information about your preferred language.
Google Analyticsup to 24 monthsRegisters a unique ID that is used to generate statistical data about how the visitor uses the website.

bookingkit Software:

Cookie groupDuration of a set cookieDescription
Google Analyticsup to 24 monthsIn order to improve the service to end customers, user experience and usability are tracked anonymously.

Personalized Cookies we collect personalized cookies to provide you with interest-based advertising.

Website:

Cookie groupDuration of a set cookieDescription
Facebookup to 3 monthsUsed by Facebook to offer a range of advertising products such as real-time third-party offers.
Google Inc.up to 13 months Used by Google DoubleClick to measure the effectiveness of an ad and deliver targeted ads to users.
Google Mapsup to 6 monthIs used to determine which website sent your request and from which IP address it was sent.
Hotjarup to 1 yearIs used to understand where on our website people search and click. The information collected by these cookies allows us to analyze what is happening on the site to optimize it.
HubSpotup to 13 monthsUsed by the Hubspot marketing platform to collect statistical data about the device and visitor behaviour and for analysis purposes.
LinkedInup to 24 monthsUsed by LinkedIn for advertising analysis.
YouTubeup to 13 monthsRegisters a unique ID to keep statistics about what videos the user has seen on YouTube. Tries to estimate the bandwidth of users on pages with integrated YouTube videos.

13. Web analysis

We, along with almost all website and mobile app operators, use analysis tools in the form of tracking software in order to determine the frequency of use and the number of users of our website, widget and mobile app. As described above in point 11, our cookies are divided into three areas. Here you have the option to accept all cookie settings or to choose between Performance and Personalized. Functional cookies are set automatically and cannot be revoked. The preferred cookie settings can be changed at any time.

Google Analytics

We use the service Google Analytics of the provider Google Ireland Limited, Gordon House Barrow Street Dublin 4, Ireland (hereinafter “Google”) to measure and analyze the behavior of our website’s visitors. This involves collecting data in the form of online identifiers, IP addresses, device information and information on interaction with our website.

For more information about the provider, please visit https://policies.google.com/privacy?hl=en.

In addition, you may prevent Google from collecting the data generated by the cookie and related to your use of the website, widget (including your IP address) as well as the processing of this data by Google using the link https://tools.google.com/dlpage/gaoptout?%20hl%20=%20de&hl=en Download and install the available browser plugin. As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent future detection by Google Analytics within this website, widget (the opt-out only works in this browser and only for this domain). An opt-out cookie will then be stored on your device. If you wish to delete your cookies in this browser, you must click this link once again. You can find further information on his at https://tools.google.com/dlpage/gaoptout?%20hl%20=%20de&hl=en and under https://marketingplatform.google.com/intl/en/about/ (general information on Google Analytics and data protection).

Google Tag Manager


On our website we use the Google Tag Manager of Google Ireland Limited, Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland. Google Tag Manager is a solution that allows marketers to manage website tags through one interface. The Tag Manager tool itself (which implements the tags) is a cookie-free domain and does not collect any personal data. The tool is responsible for activating other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it remains in place for all tracking tags implemented with Google Tag Manager. Google’s privacy policy: https://policies.google.com/privacy?hl=de

14. Third Party Services

We do not pass personal data to third parties. Exceptions to this are the service partners of bookingkit GmbH who require data to be transferred and internal tools to process orders:

bookingkit Customers

Existing sub-contract
arrangements
PurposeFrequency and Scope of ProcessingJoint Controller
Google Cloud EMEA Limited, Velasco, Clanwilliam Place, Dublin 2, IrelandData storage and communicationPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
LE-TAX Rechtsanwaltsgesellschaft mbH, Lampestraße 2, 04107 Leipzig, DeutschlandFinancial OperationsAll or most of the collected data is processed or stored. The collected data is processed or stored frequently or always.No
fino data services GmbH, Universitätsplatz 12, 34127 Kassel, GermanyFinancial OperationsAll or most of the collected data is processed or stored. The collected data is processed or stored frequently or always.No
abilipay GmbH, Dr.-Leo-Ritter-Straße 2, 93049 Regensburg, GERMANYFinancial OperationsAll or most of the collected data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Billomat GmbH & Co. KG, Lorenzer Straße 31, 90402 NurembergFinancial OperationsAll or most of the collected data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
salesforce.com Germany GmbH, Erika-Mann-Straße 31-37, 80636 Munich, GermanyCustomer Relationship ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Salescode GmbH, Sulzbacher Strasse 9, 90489 Nürnberg, GermanyCustomer Relationship ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
HubSpot Germany GmbH, Unter den Linden 26, 10117 Berlin, GermanyCustomer Relationship ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
CloudCall Limited, Ground Floor, 1 Colton Square, Leicester, LE1 1QH, UKCustomer Relationship ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Albacross Nordic AB, Tegelbacken 4a, 111 52 Stockholm, SwedenCustomer Relationship ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Pipedrive OÜ, Mustamäe tee 3a, 10615 Tallinn, EstoniaCustomer Relationship ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Upscope, Limited, 2 Sheraton Street, W1F 8BH, London, United KingdomCustomer Relationship & Communication ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Slack Technologies Limited, One Park Place, 4th Floor, Hatch Street Dublin 2, Dublin, IrelandCommunication & Collaboration for EmployeesPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Zapier, Inc., 548 Market St. #62411, San Francisco, CA 94104, USAProcess automation and software integrationPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 LuxembourgData storageAll or most of the collected data is processed or stored. The collected data is processed or stored frequently or always.No
Intercom R&D Unlimited Company, 18-21 St. Stephen’s Green, Dublin 2, IrelandCustomer Relationship & Communication ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Atlassian Pty Ltd, Level 6, 341 George St, Sydney NSW 2000, AustraliaProcess & Project DocumentationPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Asana Inc., 633 Folsom St. San Francisco, CA 94107 United StatesProcess & Project DocumentationPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, GermanyData storageAll or most of the collected data is processed or stored. The collected data is processed or stored frequently or always.No
root360 GmbH, Beethovenstraße 35, 04107 Leipzig, DeutschlandData storage managementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Microsoft Ireland Operations Ltd, One Microsoft Place, South County Business Park Leopardstown Dublin 18, D18 P521 IrelandBusiness AnalyticsAll or most of the collected data is processed or stored. The collected data is processed or stored frequently or always.No
Microsoft Ireland Operations Ltd, One Microsoft Place, South County Business Park Leopardstown Dublin 18, D18 P521 IrelandOffice SuitePart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Stripe Payments Europe, Limited, C/O A&L Goodbody, Ifsc, North Wall Quay Dublin 1., Dublin 1, DublinComplying with contractual dutiesAll or most of the collected data is processed or stored. The collected data is processed or stored frequently or always.No
MANGOPAY S.A., 2 Avenue Amélie, L-1125 LuxembourgComplying with contractual dutiesAll or most of the collected data is processed or stored. The collected data is processed or stored frequently or always.No
PayPal (Europe) S.à r.l. et Cie, 22-24 Boulevard Royal, L-2449, LuxembourgComplying with contractual dutiesAll or most of the collected data is processed or stored. The collected data is processed or stored frequently or always.No
dbt Labs, Inc., 915 Spring Garden St, Philadelphia, USABusiness AnalyticsAll or most of the collected data is processed or stored. The collected data is processed or stored frequently or always.No
Functional Software, Inc. dba Sentry, 45 Fremont Street, 8th Floor, San Francisco, CA 94105 USAServer and Database error handlingPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
New Relic, Inc., 188 Spear St., Suite 1200, San Francisco, CA 94105, USAServer and Database error handlingPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
SGP Legal, Bahnhofstraße 41, D-89231 Neu-UlmLegal AdvicePart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Notch GmbH, Eifflerstraße 43, 22769 HamburgCustomer Relationship ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
SOPHI Business Outsourcing Limited, 46 Upper Mount St., Dublin 2, Dublin, D02 RX88, IrelandCustomer Relationship ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Reveal SAS, 14 avenue de l’Opera, 75001 Paris, FranceCustomer Relationship ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No

Website Visitors

Existing sub-contract
arrangements
PurposeFrequency and Scope of ProcessingJoint Controller
Google Cloud EMEA Limited, Velasco, Clanwilliam Place, Dublin 2, IrelandData storage and communicationPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
salesforce.com Germany GmbH, Erika-Mann-Straße 31-37, 80636 Munich, GermanyCustomer Relationship ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
HubSpot Germany GmbH, Unter den Linden 26, 10117 Berlin, GermanyCustomer Relationship ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Slack Technologies Limited, One Park Place, 4th Floor, Hatch Street Dublin 2, Dublin, IrelandCommunication & Collaboration for EmployeesPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Zapier, Inc., 548 Market St. #62411, San Francisco, CA 94104, USAProcess automation and software integrationPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Hotjar Ltd, Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian’s STJ 3141, MaltaEnhanced website analyticsPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, IrelandWeb traffic analysisPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Calendly LLC, 88 N Avondale Rd, #603, Avondale Estates, Georgia 30002, United StatesSchedulingPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Albacross Nordic AB, Tegelbacken 4a, 111 52 Stockholm, SwedenCustomer Relationship ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Asana Inc., 633 Folsom St. San Francisco, CA 94107 United StatesCustomer Relationship ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Unia Interactive Wojciech Kłosiński, Miodowa 8, 96-321 Żabia Wola, Polandbookingkit website analyticPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
dbt Labs, Inc., 915 Spring Garden St, Philadelphia, USAbookingkit website analyticPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Genesis Digital LLC, 4730 S. Fort Apache Rd. Suite 300, Las Vegas, NV 89147-7947, USACustomer Relationship ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Dublin, D02x525, IrelandMarketingPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.Yes
LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, IrelandMarketingPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.Yes
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, IrelandMarketingPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Onepage GmbH, Neue Rothofstr. 13 -19, 60313 Frankfurt am MainCustomer Relations ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Sleeknote ApS, Ankersgade 12C, 1, 8000 Aarhus, Denmarkbookingkit website analyticPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No

Leads

Existing sub-contract
arrangements
PurposeFrequency and Scope of ProcessingJoint Controller
Genesis Digital LLC, 4730 S. Fort Apache Rd. Suite 300, Las Vegas, NV 89147-7947, USAData CollectionPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Calendly LLC, 88 N Avondale Rd, #603, Avondale Estates, Georgia 30002, United StatesSchedulingPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Unia Interactive Wojciech Kłosiński, Miodowa 8, 96-321 Żabia Wola, Polandbookingkit website analyticPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Dublin, D02x525, IrelandMarketingPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.Yes
LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, IrelandMarketingPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.Yes
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, IrelandMarketingPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Notch GmbH, Eifflerstraße 43, 22769 HamburgCustomer Relationship ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Onepage GmbH, Neue Rothofstr. 13 -19, 60313 Frankfurt am MainCustomer Relations ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Sleeknote ApS, Ankersgade 12C, 1, 8000 Aarhus, Denmarkbookingkit website analyticPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
Asana Inc., 633 Folsom St. San Francisco, CA 94107 United StatesCustomer Relationship ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No
SOPHI Business Outsourcing Limited, 46 Upper Mount St., Dublin 2, Dublin, D02 RX88, IrelandCustomer Relationship ManagementPart of the data is processed or stored. Data is stored or processed infrequently or there is only a possibility of data processing or storage.No

15.  Rights of affected individuals

Right to information, correction, cancellation, complaints, deletion and blocking.

  • You have the right to ask us for information on how and why your personal data is processed by us. You also have the right to request that your personal data be corrected or completed.
  • Under certain circumstances, you have the right to demand that your personal data be deleted.
  • Under certain circumstances you have the right to request that the processing of your personal data be restricted.
  • You can retract your consent for your data to be processed and used completely or partially at all times with future effect.
  • You have the right to receive your personal data in a commonplace, structural and machine-readable format.
  • If questions, comments and complaints and requests for information arise in connection with our data protection statement and the processing of your personal data, you may also write to our Data Protection Officer.
  • You also have the right to make a complaint at the relevant supervisory body if you are of the opinion that personal data affecting you is being handled in a manner which breaches legal provisions.

16.  Contact options

You can contact us in the following ways:

bookingkit GmbH

Data Protection department

Sonnenallee 223

12059 Berlin

dataprotection@bookingkit.de

17. Requirement or obligation to make data available

Provided this is not expressly indicated when the data is collected, it is not necessary or obligatory to provide data.

18.Version of this data protection policy

22.02.2024

We reserve the right to amend this privacy policy at any time with future effect.