Our new pricing model: All you need to know about our new rates.
We recently introduced our new rates. We’d like to give you more information about the what and why.
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Over the last five years, we have continuously developed our product while keeping a reasonable price for our customers. However, we have recently experienced significant cost increases due to inflation, particularly in areas such as personnel, software, and hardware.
Over the past year, we have made substantial investments in our product:
- Reseller tool and marketing partner: Our connection to Google Things to Do, ADAC, and others is now the best in the market.
- Optimised connection to the most important OTAs: Thanks to our “Booking Success Rate” of over 99%, we’ve earned the Top Connectivity Partner status with GetYourGuide and Viator.
- App Marketplace: We’ve added numerous integrations and apps to our marketplace, including options for marketing and entry management.
- New Payment Provider: With Stripe, we have seen an increase in “Payment Success Rate” of over 30%.
We are on a mission to provide you with the most efficient booking system in Europe. That’s exactly why we need to adjust our prices – to ensure that we can continue to meet your evolving needs.
The price increase will vary depending on the product/service and the pricing plan you are currently on.
Your rates are listed in the pricing update email you will receive. You can also contact us if you have any additional questions.
The price increase will go into effect on your renewal date. You will receive an email notification in advance of the price increase to ensure that you have sufficient time to prepare.
Except for Starterkits (former bookingkit Plus) , there will be no changes to the features or benefits offered with the product/service. We remain committed to providing you with the same high-quality service and value that you have come to expect from us.
From today on, Channel Management will not be included in the StarterKit.
This kit includes the essential tools for operators of Tours, Activities & Attractions to manage, promote and sell experiences. In just a few clicks you can bring your business online, boost bookings and increase revenue.
The name of your tariff may differ as we changed our packages a few years back. If you are an older bookingkit client your package is most probably named bookingkit Plus which now translates to StarterKit or bookingkit Premium what is now known as BusinessKit.
Your contract and renewal terms will remain the same. The only change will be the price increase, which will take effect on your next billing cycle.
No, you cannot renew your subscription at the old price before the increase takes effect, as the new pricing packages are already implemented for all contracts from June 2023 on.
We understand that the price increase may be difficult for some customers, and we are committed to working with you to discuss the options available. Please contact us to discuss alternative pricing options that may be available to you.
We are constantly working to improve our product and add new features and capabilities that provide added value to our customers. We believe that the price increase reflects the ongoing investment in our services.
Here just a few examples of our product initiatives:
- Reseller tool and marketing partner: Best connection in the market to Google Things to Do, ADAC and others.
- Optimised connection to the most important OTAs: You benefit from the highest “Booking Success Rate” of over 99%, which has earned bookingkit the Top Connectivity Partner status with GetYourGuide and Viator.
- APP Marketplace: With many integrations and apps from different areas, such as marketing and entry management.
- New Payment Provider: With Stripe, we have seen an increase in “Payment Success Rate” of over 30%.
Click here for a more detailed view on what we have launched.
Yes, we offer discounts for long-term contracts. Please check our website. Also, the pricing update email that you have received from us, might include information on our long-term contract pricing.
Our packages containing 3 different fees.
Online payment fee = The payment providers we support all charge a small percentage per transaction. This fee goes to cover that transaction.
Booking fee = We grow when your business grows – and that is our most important incentive. We therefore receive a small percentage per booking registered on our system.
Ticket fee = This surcharge covers ticket generation and validation costs.